How to Order

Terms & Conditions




For further enquiry & distributorship:

Please mailto: pangamanda@yahoo.com



For Purchases:

1. Please make sure you provide us your email, contact numbers and delivery address.

2. Clearly stated the model & quantity of the purchase.

3. Payment via Cash on delivery, direct bank transfer to DBS bank account & Paypal.

4. We will refund in full, if we are unable to ship the model of your order due to out of inventory.

5. Goods sold are not refundable or exchangeable.



For Shipment:

1. Shipment will be done in 3 days upon payment receipt. (Mon-Fri, excludes Holidays)

2. We will provide an email/sms/telephone notification of the delivery date.

3. Unit price include Island wide delivery. For self-collection locations: Tanjong Pagar Plaza(NTUC) & Harbour Front Center(Cold storage). Other locations subject to acceptance.

4. Please take note that it is not our responsibility for postal damage.

5. We do not provide any refund/replacement of lost of items to undeliverable address for oversea shipment.



For Alternative purchase, you can logon to http://www.petsgourmet.com.sg/ to purchase our carriers.

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